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Frequently Asked Questions

Our FAQs

Not sure on what type of security solutions and/or service is best for you? Do you require more information? Please find a slection of frequently asked questions below. If you do not find what you are looking please feel free to call us or fill in our contact form.

Will my keys be secure?

Yes! Keys are held in a fireproof safe in our 24hr control room. Each set of keys is assigned a unique code and they are documented from leaving the safe to being returned. Keys are also checked on a weekly basis.

What is the contract duration?

We will hold keys for a minimum 12 months with a minimum 30 day cancelation period.

How do we renew the contract?

Contracts are renewed automatically unless you request to cancel.

How do I view my videos?

Videos will be sent via e-mail and can be viewed with the relevant flash player e.g AVI MP4 windows 7, 8 XP or Vista .

Is there an alternative to the paperless option?

Yes! Attendance tickets can be left on site for you in the traditional paper format if this is what you prefer.

If you require general security advice, more information about Keysec24, more information about the services Keysec24 provide or you would like a quote, simply givs us a quick phone call or fill in our contact form.

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